There is a known bug in the latest android app (version 12.8) that prevents some users from logging in. Cisco Jabber Voice or Cisco Jabber Guest Access). Note that the app is just called 'Cisco Jabber'. The software is available in the Google Play store. The list of currently supported devices can be found on Cisco's official release notes for the latest version of the Android app AndroidĬisco officially support only a very limited number of Android devices. With Jabber 11.9, Cisco now support a more reliable method of pushing events to the Jabber client on Apple iOS devices. The software is available in Apple iTunes App Store. Supported devices must be running iOS 8 or later. The following links are Raven protected, but can be accessed from anywhere. The following links are Raven protected, but can be accessed from anywhere. WindowsĬisco Jabber for Windows supports Windows 7 SP1, 8.1 & 10. There is a mailing list for notifications of when new Jabber Windows & Mac client software is released ( request to be added to the list, please contact the Telecoms Helpdesk. If your institution's devices are not behind a firewall, you should speak to your local Computer Officer about the changes they need to do to tell Jabber it is not behind a firewall.Ĭomputer Officers are encouraged to read the Jabber section of the Information for COs page for useful background information.

By default, the Jabber client assumes it is running behind a firewall. File Transfer, Lookup integration, Desk Phone Control) are not available when the Jabber client is running from behind a firewall. There is no Linux client, but we have some basic information for using a generic XMPP client. There is no need to add the part.Ĭisco Jabber uses your University Microsoft Account for user authentication and login. The username is On subsequent starts, Jabber will just present you with your CRSid.

When you first start Jabber, it will ask for your username.

(A soft client is a telephone that is just a piece of software than runs on your computer, rather than requiring a dedicated piece of hardware). The Cisco Jabber software provides instant messaging and a voice & video soft client.

Install cisco jabber for windows 7