Historically, we’ve recommended a combination of Microsoft Defender and Malwarebytes. Since we know that tons of people will just scroll down and skim, here is our TL DR recommendation for how to keep your system secure: Again, I'd like to offer my apologies for the frustration and inconvenience this has caused.So What’s the Best Antivirus? Please Don’t Make Me Read All This

Plus, when you need help, you will show up as a Premium customer and will receive direct customer support from our support team. Once you follow the setup email steps, you will have access to that lifetime license key on the new email address and you don't have to worry about the old email anymore. I've gone ahead and changed that to the email address you wrote into the support team with and sent an account setup email.

I also found your account on the old email address. You'll be able to activate it again without any issues. I've taken action from my side and have deactivated the license key from the system as you requested in the support ticket. As our company moved over to a different (account-based) system, something must have gone wrong in the process. I did a little digging and I found your ticket and your license key. I'm the Community Relations Manager at Malwarebytes and I'm very sorry you had this experience with our support. Thanks a lot for taking the time to leave us your review. IF YOU ARE UNWILLING TO HELP YOUR END USER, then no way. However, the worst part is you will not get a real person, not by phone or chat. I am not a software company, but wouldn't it be a good idea to have the email that purchased the license key, be somehow (oh I don't know) linked together? I just wanted a working login connected to my recently purchased license, but I could not do that, so there was no link to download the NEW VPN client I was going to try for the first time. I followed all the instructions, but every time I entered the requested password (twice) it would just error out no real reason. However, could not, and absolutely would not find my email and the purchase in its system, no matter how many times I tried or how many times I entered the license key. I made the mistake of ordering the bundle with the new VPN. Their website took my money and even allowed me to install the anti-malware on my PC.

Is free malwarebytes good